How to Report an Outage
If you should experience an interruption in electric service, here's what you can do to help us get your lights back on as soon as possible.
Call Minnesota Power's LIGHTS-OUT phone number, 1-800-30-POWER (same as 1-800-307-6937) right away to report an outage.
Please remember, phones that require a connection to an electric outlet, such as a portable phone, will probably not work during an outage. Phones that are hard-wired to telephone company circuits should continue to work. Cell phones will work as long as the battery lasts. Your call will reach an automated reporting service that will recognize the phone number and the location from which you are calling. Your phone call notifies a service representative that you are without power. You can be assured that line crews will be working to restore power in your area right away. If you are calling from a location other than that of the outage, please follow the outage reporting instructions on the phone recording. Our automated outage service only works with touch-tone phones.