Minnesota Power Reminds Customers to be Wary of Scammers
Scammers are targeting Minnesota Power customers. Con artists are calling Minnesota Power customers with demands for immediate payment of a past due electric bill or the power will be disconnected within the hour if no payment is made. Various directions are given for payment – prepaid money cards from Walgreen’s or CVS, electronic funds transfer through a “MoneyPak” payment system, routing and check numbers from your bank account or credit/debit card numbers.
Minnesota Power doesn’t want you to fall victim to this scam. As a reminder:
- We do place courtesy calls for various business reasons and leave our 1-800-228-4966 number for a return call. These are usually recorded calls and never demand immediate payment of an overdue bill.
- While you may pay your Minnesota Power bill by phone or credit card, it is only through our third-party vendor, Western Union Speedpay, that these payments are accepted.
- You should never give your personal information to strangers. If a call sounds suspicious, call Minnesota Power at 1-800-228-4966 to report your concerns to one of our customer agents.
- To further protect yourself, you should only use authorized methods to pay your Minnesota Power bill.
If you believe you’re a victim of a scam, you should notify the proper authorities, such as local police or state attorney general’s office. If you believe your Minnesota Power account has been affected, please call 1-800-228-4966 to speak with a Minnesota Power Customer Information Representative.
Utilities unite against scams (11/15/2016)
Summer Utility Scams Spark Warning (7/15/2015)