CARE: Customer Affordability of Residential Electricity

Minnesota Power is pleased to offer the CARE program, which offers income-qualified households a discount on monthly electric bills. The CARE program is administered by Minnesota Power.

If you are LIHEAP (Low Income Home Energy Assistance Program)-qualified, you are eligible for the CARE program electric bill discount!

Follow these steps to start saving money on your electric bill:

  1. Complete your LIHEAP application with your local energy assistance provider.

    Complete the CARE program application, or call Minnesota Power at 1-800-228-4966. Say "Customer Service" to be connected with a representative.
  2. Completed online applications should be submitted to CustomerService@mnpower.com.

    Completed applications from this brochure should be mailed to:
    Minnesota Power
    ATTN Customer Service
    30 W Superior St
    Duluth, MN 55802

Once enrolled, you will remain enrolled until you are no longer LIHEAP-qualified. Therefore, reapply for LIHEAP with your local energy assistance provider every year.

What You Will Pay:

This chart shows your estimated monthly billing amounts and savings under the CARE program.

CARE Monthly Billing Amounts Chart

* Estimated monthly billing amounts include all items on bills (e.g., fuel adjustment, cost recovery rider adjustments, etc.) municipal franchise fees.

Income Requirements

Maximum Eligible Income for Program Dates
10-01-2016 to 09-30-2017
Heating Assistance


Household Size Annual 3-Month
1 $24,541 $6,135
2 $32,092 $8,023
3 $39,643 $9,910
4 $47,194 $11,798
5 $54,745 $13,686
6 $62,296 $15,574
7 $63,712 $15,928
8 $65,128 $16,282
9 $66,544 $16,636
10 $67,959 $16,989
11 $69,375 $17,343
12 $70,791 $17,697
13 $72,207 $18,051
14 $72,435 $18,405
15* $77,011 $19,252
16* $81,587 $20,396
17* $86,163 $21,540
18* $90,739 $22,684
19* $95,315 $23,828
20* $99,891 $24,972

Based on 50% of State Median Income or *110% of Federal Poverty, whichever is greater

Other Information

  • Stay Warm Minnesota 
  • Energy Assistance Hotline (1-800-657-3710)
  • First Call for Help at United Way (simply dial 211)